Category Archives: SEO

Exhibition Equipment – pop-up display stands

Last week we (HigherSites) enjoyed a couple of days at Business South West 2009 in Exeter – a business exhibition that we have supported for the last couple of years. This year was made more interesting by the fact I was given a one hour session in the theatre on search engine and social marketing. My presentation was well received and I have been offered a slot for next year’s show.

Exhibitions are a great way to meet new people, network, increase brand awareness, and do a bit of team building at the same time. We first started hitting the road when we were invited to join the Connecting Somerset – Technology for Business programme, which included speaking and exhibiting at a number of events around the county.

Of course, key to success at shows such as these, is a well presented display stand and spades of enthusiasm and proactivity. A colourful and attractive banner stand may bring some customers to your stand, but it’s good to go out and grab people too!

We use a pop-up display stand. These things are complete genius. The kit all fits into a podium box which has wheels for easy transportation at the venue. Pop the lid off the box, and inside is an expandable trellis frame that goes from small and compact to enormous in about 5 seconds! I never get tired of watching it go up – super piece of engineering. Then you just attach some magnet strips to the frame. Finally, there are printed vinyl display banners with our company information on that hang from pegs on the top of the frame and are secured in place by magnetic strips on the back of the vinyls that attach to the magnetic strips on the frame.

Inside the lid of the box are two high-powered spotlights that clip straight on to the top of the display stand. Then, there is a further printed wrap-around vinyl that goes around the display stand box and secures with velcro. On top of this, we have a wooden table top / plinth that completes the display stand.

From box to display stand in five minutes! I think these things are brilliant, and any company thinking of exhibiting at a show should consider pop-up display stands or banner stands for that stand-out look. Thanks to our lovely company colour of acid green, we really do stand out in a crowd and we have found that, thanks largely to our great display equipment, that exhibitions and shows are an excellent source of new business for us.

Online Marketing Show 2009 at Olympia, London

Myself and some of the HigherSites team headed up to the Online Marketing Show at Olympia on Tuesday this week (30 June). It’s always interesting to see what other companies and industry professionals are doing, particularly when online marketing is such a rapidly developing field, and on the whole I thought the show was very enjoyable, with some good speakers and seminar sessions. So here are a few of the highlights and lowlights of the show, from my perspective. For those that don’t know me, one of my fields of expertise is online marketing (search engine optimisation, pay-per-click advertising, social media etc.) and I am a Google qualified professional.

Show Overview
The show is put on by Marketing Week and is split into four distinct areas, with online marketing being just one of these. However, it was clear that online marketing is what most delegates were interested in, and I feel that Marketing Week completely underestimated its popularity, given that the Online section was the smallest. The result of this was that the show was very crowded and that the seminar sessions were universally over-subscribed. There simply wasn’t enough space for everyone to sit and listen, so delegates were forced to stand around the edges of the theatre areas in large crowds, straining to listen to the presentations. Others sat on the floor for long periods.

Clearly, online marketing is what marketing agencies are most interested in, and I hope Marketing Week adapt their show next year to reflect that fact.

The Venue
Olympia is a reasonable venue – much the same as any other conference centre really. It’s the usual story with the catering: exorbitant prices; low quality, and; not enough seating. If you can, try and plan your day so that you don’t need to eat there (unless you particularly want to part with £2 for a small bottle of water and over £4 for a pre-packaged sandwich).

Olympia is easily reached by Tube. If you’re travelling from the West Country, as we were, I recommend taking the M3 straight in to Richmond, parking at Old Deer Park Car Park (about £8 all day) and jumping on the Tube at Richmond station, which is no more than 5 minutes walk from the car park. This puts you straight on the District line and you change at Earl’s Court for an Olympia train.

Multi Variate Testing
The first session we attended (and by “attended” I mean: “jostled for space and craned our necks to see and listen from outside the theatre area”) was all to do with multi variate testing. If you’re not familiar with this area of online marketing / usability, it’s all to do with displaying multiple versions of a page and gauging which version delivers the best results. This sort of testing fits neatly between website development and online marketing, because it takes a lot of the guesswork out of the design and development process and provides increased levels of success to online marketing efforts. A page layout ceases to be the preference of the designer or the website owner, and becomes a proven formula for success, as dictated by the website users.

It really is amazing how the tiniest changes to a page layout can have a dramatic impact on the conversion rates of any calls to action on that page. This sort of testing is an absolute must for any website owner that needs better conversion levels. Remember: online marketing only delivers traffic to your website, it is the job of the website to convert that traffic into actual business.

Augmented Reality
This area of marketing is not really something I see myself ever getting involved in heavily, but it is something that is going to be huge. I can’t really explain it as well as a simple video demonstration can, so if you want to know more, do a search for “augmented reality” on YouTube.

I have already seen this technology in action, so it is here and now and available, but it is very expensive at the moment.

How 140 Brands Use Twitter
No matter how proficient you are in a particular discipline, it’s always worthwhile to have a look at things through another expert’s perspective. This particular session was lively and fast-paced with an excellent speaker. I picked up a few points that I will apply to my own use of Twitter and the company use of Twitter for clients as part of a social marketing package. It was particularly interesting to look at how major brands are using Twitter to good effect, and how many different ways there are to use it.

I thought the speaker did a particularly good job of getting across one of the key points of using Twitter for marketing. I have previously tended to caution customers not to use Twitter as a “PR megaphone”, but I like hers better. The analogy was of engaging with guests at a party. No-one will engage with you if all you do is talk about yourself! Online marketing with Twitter is all about engaging with people, and to do that, you need to be interested in what they have to say, even if sometimes you might not like what they say!

SEO is dead! Long live the new SEO!
I was drawn to this session by the exciting title, but the reality is it failed to deliver. Some of the content was largely similar to the content that I present in my own seminars and workshops, but this is no surprise as much of the content comes from the collective mouth of Google anyway. The theme of the session wasn’t really developed well enough, and I felt it could have been better. The speaker seemed more interested in plugging his own business and stand.

Unfortunately he made a bit of a gaff by introducing Microsoft bing as some sort of next big thing, and seemed to indicate that websites should be optimised specifically for bing, and if your current SEO company hadn’t told you about it, you ought to sack them (said as a bit of joke). Unfortunately, during the Q&A, one bright spark put his hand up and asked for some more specifics on how a website should be optimised for bing, which the speaker was unable to give, because of course nobody knows yet. Microsoft don’t publish their search engine algorithms for us to exploit, and as it is a brand new engine, it will take time for this information to filter through. But, given Google’s massive market share, I don’t think I will be spending too much of my time worrying about bing just yet.

Conclusion
So, I only managed to catch 4 sessions during the day, but with the exception of the last, the sessions were very useful for me. The stands were pretty much all SEO companies or email marketeers, so these didn’t hold much interest to me, but for a traditional marketing agency looking to branch into digital, I imagine there would have been plenty of potential partners there.

I am scheduled to deliver a 1 hour session on SEO and Social Media at Business South West 2009, and whilst I haven’t finalised my material yet, I took a lot of pointers on how to make my presentations even more lively and interactive. Good stuff.

Overall a good day, and definitely worth going, just a shame it wasn’t organised a bit better and given the attention it deserved.

Another Connecting Somerset SEO workshop successfully completed

It has been a long couple of days. Preparing and presenting a three hour workshop on search engine optimisation for Connecting Somerset – a council funded initiative to help local business owners make the most of ICT. The problem with my workshop is the way the web changes so fast, and search engine algorithms, even faster. What is best practice one minute, becomes a no-no the next. Inevitably, this means I have to modify my presentation and the associated handout every time I deliver it.

It was a real shame that some of the confirmed delegates didn’t turn up. This information is extremely valuable for business owners, and I know of no other forum where you can get it for free (well, almost free – there’s a nominal fee to cover lunch and venue hire). Once again, I had plenty of positive feedback and thanks from the delegates, who appeared for the most part to be very happy with the new things they had learned.

As we move forward, search engine optimisation will become much more closely linked with social media, and this a theme we started to develop today, and one that we will be developing further with a selection of new products from HigherSites.

If any of the delegates do find my blog, I’d welcome some feedback here – just use the comments facility below. If you haven’t attended a workshop yet, get your name to me to be put on the list. You don’t necessarily have to be a Somerset-based business to benefit.

Now, I am hugely tired, and I am going to bed!

How to write content for Google

Professional SEOs may have noticed that the Google algorithm seems to have got a lot more touchy about keyword density of late. More than ever, over-cooking the balance of keywords to content is a sure way to see your website slide down the Google rankings. I made a change to my giftware website the other day, and Google really took exception to it. Orders have gone through the floor!

So, how do you write content for Google?

The answer is: you don’t! You have to write your content for your users – what I like to call “human content”. As search engine algorithms get smarter and smarter, there becomes far fewer opportunies to manipulate websites in the index, and those that try to do so will be penalised.

If you do write good quality human content, Google will properly index it and rank you well.

It may be the beginnings of very good times for professional copywriters!

Want to learn more about SEO?

I will be presenting a short introductory workshop at the Connecting Somerset Expo, 1 October 2008, Haynes International Motor Museum, Sparkford.

The introductory SEO workshop is aimed at demystifying online marketing with search engine optimisation and pay-per-click advertising with Google. I have had consistently excellent feedback for previous workshops, and there are still places open for delegates.

Other workshops will be available throughout the day covering topics including: legal aspects of being online; e-commerce; IT security; IT acquisition; remote working, and; much more.

Plus, you will have the opportunity to get free advice and information from a number of trade partners who will have stands at the event.

If you would like to book your free place, please contact Matt Ballard at Somerset County Council on 01823 355867.

How often does Google update its algorithm?

I regularly get asked how frequently Google change their ranking algorithm, and how this affects rankings. The simple answer is: often! Major algorithm changes can have pretty dramatic effects on search engine rankings, and can cause no end of headaches for search engine marketing professionals.

In fact, the algorithm is typically updated and changed up to 10 times every week! Not all of these changes are major. For instance, the PageRank algorithm is updated less frequently, the last major update (at time of writing) being back in January 2008. Most of these small changes won’t have much effect on your website’s position within the search results. So, why do they keep changing it?

Google is concerned with the quality of the results it delivers, and has an active program of improvements to ensure that results are local and language targetted, and are what the user was searching for. Searches that are not performing well are flagged up, and changes are made to ensure that Google remains in its hard-earned number 1 slot. Google, by their own admission, experiment a lot and have advanced systems to track user behaviour and trends which can then identify whether changes are successful or not.

There is no magic secret to getting around algorithm changes, and it is normal for a website’s ranking to fluctuate within the search results, particularly if it has not been well established in a particular keyword cloud.

The best SEO methods are, as always, the Google prescribed methods of delivering quality content (and plenty of it) that others will want to view and link to. Ensuring that you make full use of Google’s webmaster tools and other technologies like XML site maps and RSS feeds will make sure that Google is visiting your website regularly, and as a result, algorithm changes will have less overall impact. A good spread of content is also useful in this regard.

My site (the one you’re reading) is well indexed by Google. My posts typically appear within the Google Index in around 30 minutes. They will bounce up and down, before settling a little – generally at the top end of the results. I have been writing content for many years, and my website currently has archived content going back to March 2006. That’s pretty useful.

A lot of companies working on improving their search engine rankings focus far too much on the results, checking them every day and then panicking when they slip, usually blaming an algorithm change by Google. The fact is, SEO is and always has been a long-term view. Check your rankings once per month. If they are really poor, check again a few days later just in case it was just a brief fluctuation. Most of all, don’t make huge wholesale changes to your website in a short space of time. Little and often is the key.

In summary, Google is always updating its algorithm – after all, it is the key to their success, so you can be sure they look after it – and generally, these changes will not have an adverse effect on your website unless you are doing things wrong in the first place.

The Basic Principles of SEO (Search Engine Optimisation)

I am often asked about the secrets of search engine optimisation: “How can I get my website ranked higher in the search engines?”; “Why doesn’t my website appear in Google?”, etc. So, I figured it was probably about time to lay out the basics in language that anyone can understand.

I conduct workshops and seminars about SEO on a regular basis for Connecting Somerset, a partnership between Somerset County Council and local technology experts. If you are local, it’s worth checking out the Connecting Somerset website at www.connectingsomerset.co.uk for dates of events. Most are free or very low cost.

To understand the basic principles of SEO, we first need to understand the search engines and the search market in general. Make no mistake, this is BIG business. At time of writing, Microsoft is trying to take over Yahoo in a $44billion deal. Why? Because in true Microsoft global domination style, they want to try and catch up with Google, who, at time of writing, enjoy a 55% market share. With such a huge amount of money floating around, these search engines all work very hard to maintain their principle asset, which is of course their search index. Think about the search engines you use, and why you use them. You probably have a favourite. Judging by the statistics, it’s probably Google. I personally use Google because it delivers relevant results for the vast majority of terms I search for.

Let’s not be fooled into imagining the search engines have devout loyal supporters who would never consider using a competing engine. If Google stopped delivering relevant results, I would switch loyalties to a search engine that did in an instant, and without even the slightest remorse. The majority of search engine users would be just as quick to switch loyalties too.

So here is our first key point to learn. Google does not like SEO. They do not want you or I dictating how their results should be indexed – they want to do that themselves. They have an increasingly complex algorithm that maintains their index and rankings, and actively stops websites from gaining an un-natural advantage. This is why no SEO company or piece of software can guarantee you top positions in any search engine. That doesn’t stop many unscrupulous companies making that claim – my advice: read the small print. The only company that can guarantee you top position in Google is… Google – and they don’t offer that service. You cannot pay for positions within the main search engine index, and were you able to, Google’s index would be immediately compromised, become less relevant and ultimately lose market share. Google instead offers their AdWords pay-per-click advertising for commercial use, which is another topic for another day.

Understanding how valuable the index is to the search engine company is key. Any attempts to manipulate this index that overstep the mark will result in problems. There are people and search engine optimisation companies who claim to have a “killer trick” to get ranking in the search engines, or perhaps they have some amazing piece of software which will magically gain ranking for you. Any such activity will incur the wrath of the mighty search engine index maintainers, that you can guarantee. And let’s think about this… do you imagine that Google and co don’t have a team of people dedicated to scouring the many internet SEO forums to find all these so-called tips and tricks? Of course they do. If you can find out about some amazing technique, so can they, and if they take a dislike to it, you can bet your life that the next algorithm update will include code to counter-act your “magic bullet”, and as a result your website could be down-ranked or even removed from the index.

Herein lies another important point. If you hire a search engine optimisation company to look after your website, you should check that they use ethical methods. Imagine the cost to your business if all your search engine traffic disappeared overnight.

With that groundwork laid, we can talk about the things you can do, and you would be forgiven for asking “is there anything I can do?”. The answer is really simple, and when you think about it, it makes perfect sense. You need content on your website. Sounds obvious, but you would be surprised at how many businesses slap up a basic 5 page website and expect to sit pretty at the top of Google. The search engines are indexing content – if you don’t have any, what exactly are you expecting them to index?

It’s not just a case of writing reams of text either. The content needs to be well-written, relevant and compelling. Further, it needs to be set out correctly in the source code, with headings and sub-headings in appropriate HTML heading tags. Optimising source code is a huge topic, and not one to cover in an article for beginners. If you don’t know how to do this, you will need to hit the books, or hire the services of a search engine professional.

Bear in mind also when writing your content, that the search engine will look for the subject matter of the content in the title and headings of the page. If your main keywords or key phrases do not appear within the title and headings, your page will not be indexed effectively. The search engines will also look for keywords appearing within the general page content too. They don’t necessarily index every word. The search engines use an algorithm to determine the important keywords within a page, and herein we approach a key SEO term: “keyword density”.

Keyword density is a percentage score – i.e. what percentage of the words on a page are the given keyword(s). There is much debate over the ideal percentage, and many software tools dedicated to reporting on it. The truth is, that writing content to keyword density can be a time-consuming task that is ultimately a waste of time…

Write your content for your visitors, not for the search engine.

If you follow this rule, and your content reads well, is compelling, and effectively sells whatever it is you are trying to sell, then you’ll be fine. The keyword density will be fine. And, the search engines will index it properly. It may seem like a crazy thing to some SEO professionals, but you’ll just have to trust me on this one. Follow the rule above, and your content will be fine. How do I know? Well, experience for one, and of course this is exactly what Google themselves tell webmasters to do.

If you think about it, this advice makes perfect sense. Whilst you want your site to be listed in the search engines, its ultimate goal is to sell your services and products. So many websites completely fail on this front. Again, think about your own habits as a user: you type in your search terms, you choose a website from the results, and when you get to it you find that all the content has been stuffed with keywords, written for a search engine, and it makes no sense to you. Do you stick around? Or, do you go straight back to the search results and choose something else?

What is the point in getting loads of visitors to your website, if they all leave within 5 seconds?

In fact, it is better to have fewer visitors, if those visitors are going to stick around and ultimately turn into customers. Some SEO professionals believe that Google is capable of tracking how long users stay on indexed websites, and that it factors its rankings accordingly. All in all, you will be much better off if you focus on providing quality content for your visitors.

Another key factor in determining your rank in the search engines, is the popularity of your website. How do search engines measure popularity? With links. If other websites link to yours, then the search engines factor this in. Loosely, the more links, the better. However, there are several types of links and not all give the same benefit. Google also factors in the popularity of the website linking to yours. For example, a link from bbc.co.uk will give far more benefit than some small unheard of website.

Reciprocal links: this is an “I’ll scratch your back if you scratch mine” arrangement. You link to the other party on your website, and they link to you on theirs. Many so-called professional link building companies focus solely on these type of links, but remember: Google isn’t stupid. The search engines can track reciprocal links, and the popularity is adjusted accordingly.

Paid links: these are links that you pay for. A website may claim to be hugely popular, and thus you may believe it is worth paying for a link with such a website in the hope that their popularity will benefit your ranking. This used to be the case, but not so any more – certainly not with Google anyway. Google will not pass on popularity for paid links, so you should only buy a link if you feel that doing so will directly bring in business for you.

Inbound links: these are the type you really want. Other websites that just link to you with no incentive for doing so, other than the value of your content. These are the links that Google wants to see.

So, it all comes back to writing good content. If you do, the links will come.

Finally, I’d like to make a quick mention of Google PageRank, as this is something which a lot of search engine optimisation companies focus on. PageRank is a score that Google assigns each website (and even each page on each website) between 1 and 10, with 10 being the best. Gaining a high PageRank takes much time and many inbound links, and generally speaking a website with a higher PageRank will rank better, but this is not always the case – a more relevant site in terms of content will usually rank better, regardless of PageRank. You can find out your website’s score by installing the Google Toolbar, but be warned that Google update the score that you see here infrequently. Focusing solely on PageRank will not automatically bring great search engine rankings.

Really there are four elements to SEO:

  1. Properly written, standards compliant, optimised source code.
  2. Well written, relevant, keyword rich content.
  3. Inbound links.
  4. Analytics.

I’ve touched on points 2 and 3 in this article. As stated above, dealing with point 1 is a huge topic. Generally, if you are writing XHMTL/CSS code to W3C standards, you’ll be fine. Item 4 I will cover in another article. This is a really important aspect to SEO, and one that most SEO companies completely ignore. After all, search engine optimisation may bring you more traffic, but you need to know how much traffic and what percentage of that traffic converts into customers or enquiries. Such information is relatively easy to collate, but perhaps a little harder to translate into meaningful marketing data. Nevertheless, I shall have a go at explaining the basics in my next SEO article.

About the author:
David Hurst is a commercial web developer and search engine optimisation expert with over 11 years’ experience. He has worked for many household names, and is currently a director of Higher Sites Limited.

Copyright etc.:
This article is copyright 2008 David Hurst. If you wish to reproduce this article in full or in part, you must have permission, and you must credit the author with a link to this site. Respect my work please. The opinions expressed above are my own.

Comments:
Comments are welcome and can be contributed below. This is not an active support forum. Any messages deemed as Spam or not following good netiquette will be deleted. Spammers are reported to RBLs.

Talking about SEO for Connecting Somerset

I have been involved with Connecting Somerset’s Technology for Business Programme for almost a year now – speaking at various Connecting Somerset events throughout the county. The format is changing for the coming year, with events being formatted more like exhibitions, with break-out workshop sessions throughout the day. I will be running two introductory 30 minute SEO workshops during the day. The next event is at Haynes Motor Museum, Sparkford on the 26th March 2008.

Connecting Somerset have produced an introductory video, featuring myself, which can be viewed at: http://connectingsomerset.pixellabstudios.co.uk/

I will shortly be posting more information on SEO on my blog, and launching a new SEO dedicated website for Higher Sites, which will feature a SEO podcast.