Monthly Archives: October 2009

Have you ever been unfairly dismissed?

I have been sacked twice in my life. Both times, I didn’t deserve it but I did nothing about it on either occasion and have let it fester in my mind ever since. Today was one of those days when I remembered how I had been mistreated and this time I decided I would do something about it – blog it. Whether this post has any use for anybody I don’t know, but feel free to comment your own experiences below. We can all have a grumble together. How very British!

The first time I got sacked was when I was 14 and the job in question was a paper round. Hardly something I could take to an employment tribunal I know, but it still stung nonetheless.

I quite enjoyed my round, the money was OK and the Christmas tips were excellent because most of my round was council estates. I had previously done a round of much more expensive dwellings in the countryside and received almost no tips. Certainly it’s true that the working class share what little they have whereas the upper class hold on tight to what they’ve got. I digress. The problem came when I broke my leg. It was quite a bad break and I spent a few days in hospital and had a minor operation as a result. This was followed by about 10 weeks in plaster. Obviously, this injury precluded me from being able to do my round, so I phoned the paper shop I worked for to tell them. I was wished a speedy recovery and thought nothing more of it.

When my leg healed and I was ready to resume my morning round, I phoned the shop again to let them know I could restart and was told to come in the following Monday. Now that I look back, there was probably some surprise in the voice of the lady in the shop, but being young and innocent at the time it didn’t really register. The shop was owned by a chap and his daughter and prior to this experience they had always been pleasant enough. When I went back to start the paper round again she was definitely off with me and I put it down to me leaving them in the lurch by being off for so long.

After about a week back on the job, I was introduced to another boy one morning who I was to take on my round and show him the ropes. I was told that he would be a cover boy for the days when any of the regular boys and girls were ill, so he was learning all the rounds. He was with me for a few mornings, during which time I ascertained that he was related to the owners of the shop. Then, one day after completing the round as usual the lady (I use the term loosely) in the shop phoned me to “let me go”. I asked why, and she responded that there had been lots of complaints of papers not being received. I knew this to be a complete falicy. I was conscientious in my work and did my round efficiently, quickly and accurately. But what do you do? I was 14. I didn’t have a clue what to say and I was already panicking about what to tell my parents. Sure enough, they weren’t happy at all, and Dad was so unhappy with the feable explanation given that he phoned the owner of the shop, who proceeded to tell him that I looked “half asleep” when I came in the shop in the morning and that because of this he had concluded that I was “on drugs”. My Dad then proceeded to grill me on where my “stash” was. I had to start work at 6am, of course I was tired! But drugs? What a horrible thing to say!

Of course it’s completely obvious what happened. The boy I had to show round was none other than the boy that my round had been given to, because they never expected me to return to work. When I did, they simply engineered a way out of it, slandering me in the process and ruining my relationship with my father. I think the word we are looking for here is “arseholes”.

After I left school, and more by accident than choice, I ended up working for a double glazing company as a canvasser. I worked there with two of my friends, Andy and Chris, and we spent many happy days walking the streets of Somerset having a laugh and getting paid for it. The money wasn’t great. £50 per week plus 2% commission on any sales that resulted from our leads. This equated to about £12k per annum, which back in 1995 was a reasonable wage for a 16 year old. We all wanted to be proper salesmen though and actually sell the product rather than get the leads. Salesmen were self-employed and paid commission only at 10% of the sale. We could see how much the other guys were earning and we wanted a slice of the action. So, when we turned 17 we all started driving lessons. Chris took his test and failed. I passed. I was given the opportunity to step up and I took it.

I sold the first 4 leads I went on, which included one order for about £12,000. I think that I was being indulged up until this point, but when I started consistently selling better than 1 in 3, the company took notice. I was the blue eyed boy. It wasn’t to last though. Good salesmen get given increasingly crap leads in the hope that they will be able to turn them around. I wasn’t happy working so hard for very low returns, when others were being given real opportunities that they failed to close. I was also fed up with the canvassing side of things. Whereas previously the three of us canvassers were ferried about by the owner’s son (also a salesman) and one of his friends who had come to work for the company, as soon as I could drive, I became the canvassers’ taxi service. And whereas the other salesmen’s reward had been the leads we canvassers obtained for them, I was expected to canvass and get my own leads, whilst Chris and Andy’s were given to the other salesmen. Remember that I was self employed, therefore I had to buy all my own petrol. Further, I then found that the factory manager (a brother of the owner) was visiting my leads to survey them for window fabrication, and was selling extra stuff (i.e. fascia boards) without giving me any of the commission.

Clearly this could not continue, so I went for an interview with a rival Bridgwater based double glazing firm that our sales manager had moved to previously. I was foolish enough to discuss this one day with Andy, along with airing my general grievances, and he went straight to tell the owner’s son.

The following day I was called into the boardroom along with Chris, Andy and the other salesman. The owner’s son then proceeded to repeat some of the things I had said in confidence to Andy to embarras me. He questioned me about my going to see the other company, then made some comment about confidentiality (I had certainly not breached any confidentiality, and it is everyone’s right to attend a job interview) and sacked me in front of everyone. Of course, the reality is that my contract of employment to which he referred had been made when I was actually an employee and not a self-employed contractor.

He told me to empty my “company car”. This wasn’t a company car, because I paid for 100% of it at £50 per week. This for a Nissan Micra that had 70,000 miles on the clock. I was being ripped off but I was too naive to know it.

He refused to let me use the office phone to arrange a lift. My mobile wasn’t working properly, and he didn’t believe me obviously. I walked 3 miles down the road to find a telephone box. When I got back, my stuff had been thrown out of the car and was blowing around the compound – this included my suit jacket which was ruined as a result. Later, I discovered that my mobile phone had been vandalised.

The number of laws that were broken in this whole episode beggars belief. My rights were trampled all over. I just saw it as a huge relief. The family are Italian and frankly it felt a lot like some sort of mafia outfit. I was glad to leave and get on with my life without being kneecapped.

I finally pursued my career as a programmer, something I had always wanted to do, and never looked back. I don’t regret doing a sales job, because that has been hugely beneficial to my business efforts over the years, but I do regret ever getting involved with that particular company.

Being dismissed from a company sucks, but when it’s totally unfair or even illegal it sucks even more. Don’t just take it like I did whatever you do.

Twix – free tea with every pack

This has to be the lamest prize giveaway/competition/inducement to purchase I’ve ever seen. Buy a Twix, get a free cup of tea. What does a cup of tea cost? 3p? If you don’t have milk, it’s even less.

OK, you do get to go and redeem your cuppa at a participating tea shop, and maybe this appeals to some people, but not me. I make my tea perfectly – just the way I like it. It’s not like coffee is it? You can’t make a great cup of coffee without all the kit, so it’s worth going to a coffee shop, but tea? All I need is a good quality tea bag and some boiling water.

Have I missed the point?

Certainly, it’s not making me buy more Twix.

Question Time – now with added BNP & Nick Griffin

I don’t usually watch Question Time because I don’t see the attraction of watching grown men and women squabbling like kids. Last night was an exception. The BBC had decided to allow Nick Griffin of the British National Party (BNP) on the show, and I was curious to see what sort of reception he might get. No doubt many other people tuned in for the exact same reason.

Read more »

Exhibition Equipment – pop-up display stands

Last week we (HigherSites) enjoyed a couple of days at Business South West 2009 in Exeter – a business exhibition that we have supported for the last couple of years. This year was made more interesting by the fact I was given a one hour session in the theatre on search engine and social marketing. My presentation was well received and I have been offered a slot for next year’s show.

Exhibitions are a great way to meet new people, network, increase brand awareness, and do a bit of team building at the same time. We first started hitting the road when we were invited to join the Connecting Somerset – Technology for Business programme, which included speaking and exhibiting at a number of events around the county.

Of course, key to success at shows such as these, is a well presented display stand and spades of enthusiasm and proactivity. A colourful and attractive banner stand may bring some customers to your stand, but it’s good to go out and grab people too!

We use a pop-up display stand. These things are complete genius. The kit all fits into a podium box which has wheels for easy transportation at the venue. Pop the lid off the box, and inside is an expandable trellis frame that goes from small and compact to enormous in about 5 seconds! I never get tired of watching it go up – super piece of engineering. Then you just attach some magnet strips to the frame. Finally, there are printed vinyl display banners with our company information on that hang from pegs on the top of the frame and are secured in place by magnetic strips on the back of the vinyls that attach to the magnetic strips on the frame.

Inside the lid of the box are two high-powered spotlights that clip straight on to the top of the display stand. Then, there is a further printed wrap-around vinyl that goes around the display stand box and secures with velcro. On top of this, we have a wooden table top / plinth that completes the display stand.

From box to display stand in five minutes! I think these things are brilliant, and any company thinking of exhibiting at a show should consider pop-up display stands or banner stands for that stand-out look. Thanks to our lovely company colour of acid green, we really do stand out in a crowd and we have found that, thanks largely to our great display equipment, that exhibitions and shows are an excellent source of new business for us.

Folic acid added to bread? No thanks.

The Food Standards Agency has made a recommendation to the Government that it should be made mandatory for bakers to add folic acid to our bread. Apparently, this is to help reduce the occurrences of spina bifida in new-born babies. It has long been known that folic acid plays a key role in foetal development, and this is why my wife, when pregnant with each of our boys, chose to take various vitamin supplements, including folic acid, throughout her pregnancy. Fair enough, spina bifida is horrible and anything we can do to reduce occurrences is good, but why do we need to add the stuff to our bread when mothers are advised to take it in supplements anyway? Can we not just prescribe supplements under the NHS and give them free to pregnant women?

Why am I bothered? Well, folic acid (which is a synthetic form of folate – a B vitamin) has been linked, albeit inconclusively, to an increased risk of cancer (as with so many things that scientists muck about with). Indeed, the US and Canada have been lacing flour with folic acid this since 1990 and there have been studies that show an increase in occurrences of bowel cancer during this period. Why do we have to copy everything the Americans do anyway? Their health system in particular is appalling! They won’t give out healthcare to anyone that can’t pay, but they will stuff their bread full of folic acid and their water full of flouride.

The human body cannot store folic acid, which is why daily supplements are important. However, it would seem that a small proportion of women do not follow the advice they are given and don’t take their supplements. Well, plenty of women also smoke when pregnant – an evil act of selfishness that results in infants being born with cravings for nicotine and other complications – must the entire population stop smoking then? Others don’t look after their bodies, eat a healthy diet or stop drinking alcohol. Should we make gym membership mandatory, close all McDonalds restaurants and ban drink? Hardly! And yet, because some women are stupid, all of us must be force-fed folic acid? Even the men. Are they serious?

Of course one of the reasons given in support of this is that many pregnancies are unplanned. Well, that may be true, but most women are aware pretty quickly that they have the proverbial “bun in the oven” and can therefore immediately start on a course of supplements.

No, that’s not good enough for the interfering powers-that-be, who feel that we as people cannot possibly act in a sensible manner and look after ourselves. No, they have to meddle.

So, because some pregnant women are incapable of accepting advice from qualified medical professionals, I now have to start eating bread laced with a potentially carcenegenic substance? No way! I’ll bake my own bread. I’ll even mill my own flour if I have to, but I sure as hell won’t start eating random ingredients by stealth simply because the FSA has decided it might be good for a small percentage of the population. And, seeing as we won’t be having any more children, my wife and kids won’t be eating it either.

Mock the Week, Frankie Boyle and Rebecca Adlington

I was listening to the Five Live phone in yesterday afternoon and the topic of discussion was the 75 complaints received by the BBC in relation to comments made about Olympic gold medalist Rebecca Adlington on the Mock the Week programme. The comments were made by comedian Frankie Boyle, who basically re-hashed an old joke to make fun of the way she looks. I don’t watch Mock the Week, mainly because I can’t stand Frankie Boyle, so I didn’t see the show in question, but of those that did, 75 chose to complain to the BBC. Would those same people have made a complaint if the joke was directed at Prince Charles or Cherie Blair? I suspect not, because I constantly hear disgraceful and disrespecful jibes, directed at the royal family and others, aired on national TV. This should come as no surprise in today’s hypocrisy ridden society though. Rebecca Adlington is currently loved by the nation for her swimming prowess, so it’s understandable that complaints should surface.

Frankly, I agree with the people that complained. It’s one thing to ridicule some sort of celebrity figure for a job they’ve done or some sort of media bungle, but it’s quite another to be just plain rude about another person’s appearance. We wouldn’t accept it in our workplaces. We wouldn’t accept it on the street. We certainly wouldn’t tolerate it from our children at school. So, why does it become acceptable to abuse somebody if it’s done on TV and in the name of comedy?

A number of people called the Five Live phone in and made the point that the programme is called “Mock the Week” and as Rebecca Adlington was in the news that week, she was fair game for Frankie Boyle. I’m sorry, but I just don’t understand that. “Mock the Week” is not the same as “Mock the Way Somebody Looks”. Her achievements and press coverage would certainly have been “fair game” for the show, but why do we need to cross the line into personal abuse in the name of a cheap laugh?

Other callers expressed the view that people can choose to not watch the programme and therefore have no right to get upset. Well, I don’t watch the programme, but I have every right to get upset, because I am forced to pay towards the production of the programme in my TV license fee. As a small portion of my money is invested in every show the BBC produces, I and every other license fee payer has the right to object.

Just as in the Ross/Brand incident, the comments were allowed through by the editing team, and one could argue that it is them that have really failed us. People say stupid and offensive things all the time (especially true of Mr Boyle), and the editing team should be working to ensure that lines are not crossed.

I enjoy a good joke, but this just isn’t funny. Just because an individual is famous does not preclude them from feeling hurt when they are personally abused. Of course, the daft thing in all of this is that the media coverage has expanded the unpleasantness way beyond the comparatively small demographic that actually watch the show, and Rebecca herself would never have known about it had the media not jumped on an opportunity to revel in the degradation of decent society.

Welcome to modern Britain.

PHP5 Zend Certification

Observant readers will have noticed the recent addition of the Zend Certification logo to the top of my page. This is because, somewhat predictably, I have recently passed my Zend PHP5 Certification exam and can now be found as a certified engineer on the Zend Yellow Pages. This is good news for HigherSites as it takes our total of PHP5 Zend Certified Engineers (ZCE) to 3, and I believe this makes us unique within the UK, as I see no other company on the Yellow Pages with that many certified engineers.

So what is the certification, and why might you want to obtain it?

Well, Zend is basically the leading commercial voice behind the PHP scripting language, and the only company offering an official certification for PHP developers. The vast majority of PHP developers will never obtain certification, so having it not only lends weight to one’s claim of PHP expertise, it also lends an air of exclusivity and uniqueness to those that do obtain it. Will it make you a better developer? Possibly, but not necessarily. If nothing else, working through the various available revision materials serves as an excellent aide memoire and helps re-inforce language constructs and peculiarites in the mind.

The exam focuses on general PHP, the differences between PHP4 and PHP5, object orientating programming, XML, security, streams, arrays and functions. Whilst some of the questions are really rather simple for experienced developers, there are plenty of questions to trip you up. I have been writing PHP for a decade and there was still plenty for me to learn in order to get the pass mark. As developers, we tend to focus on specific application types (i.e. content management, e-commerce etc.) and so there are many areas of the language that we probably never use. The exam tries to cover many varied aspects of the language and so will inevitably require study and revision time on the part of the developer hoping to attain certification.

One thing I have found in my 13 or so years in the IT industry, is that probably more than 90% of the people you meet don’t actually really know what they’re doing. The really talented developers and IT professionals are much thinner on the ground than you might imagine. It may come as no surprise then that, as at time of writing, only 222 professionals in the UK have gained ZCE status for PHP5.

I posted a Twitter update when I passed, but as so few people know what “ZCE” actually means, I have been fielding questions since. One pal refered to it as a “Mickey Mouse Qualification”, which frankly irritated me. For me, getting Zend Certified is the culmination of many hours of research, study and revision that has built upon 10 years of very hard work. It annoys me that whilst there are many academic and professional course for closed source platforms like .NET, there is very little available for much larger open source platforms such as PHP. This means that your average PHP developer is almost entirely self-taught, and that in my mind deserves much greater respect and shows a problem solving personality that is exactly what you want to see in a programmer. Certainly, in my experience as an employer, and despite PHP being more popular than say .NET, there are fewer decent PHP developers on the job market as there are .NET programmers. Good PHP developers are always in high demand, and achieving ZCE certainly isn’t going to hinder your chances of gainful employment!

I’m proud of my achievement and rightly so.

Goldman Sachs paying out massive bonuses again

I’m not usually a reader of morning papers, particularly the Daily Mail, but as there was a pile of them in the breakfast room of my hotel this morning, I thought I’d give it a go. I was astonished to read that (according to the Daily Mail), Goldman Sachs have increased their profits threefold and as a result are paying all of their 5,500 UK bankers a whopping £440,000 bonus. (That’s £2.4billion for those without a calculator handy.) Whether you believe those figures or not, the fact remains that vast sums of money are being paid to staff of companies that essentially failed. “Obscene” is the word.

Bonuses are paid for success. Chucking an economy down the proverbial toilet and failing completely as a company to the point where a bailout is required by the tax payer, is not “success” and those responsible do not deserve any kind of bonus until the tax payer has been repaid. With interest.

Didn’t Mr Brown promise an end to the bonuses? Does he actually have any power to do anything about it anyway? Probably not. It’s not the politicians that rule the world, it’s the super rich behind the scenes manipulating everything. The public have to suffer a rotten economy while these reckless jokers get rich. People all over the world are starving and living in abject poverty while moronic bankers are spending £500 per head on caviar and foie gras in posh London eateries.

It doesn’t matter how bad the recession gets for any of us, one thing you can always rely on is that the rich will keep getting richer.