Monthly Archives: August 2008

I ride a motorcycle, and I’m not dead yet

My wife has been fully supportive of my motorcycling from day one – she’s great like that. She didn’t bite my head off when I spent £2,500 of our savings on a bike, and then was quite happy for me to spend another £1,200 on a second bike (provided I sold my car). I don’t believe she sits at home worrying whilst I am out riding, at least if she does, she doesn’t tell me. She rode for a couple of years herself, and she is confident in my ability. We used to go two-up on her scooter. And she has been very much looking forward to riding pillion. However, such riding opportunities are rare due to our having two young sons.

Now that we have organised a baby sitter and are going for a ride this weekend (weather permitting), she suddenly started talking about making a will this morning and deciding who would have our kids if we snuffed it. This is perfectly sensible thinking, but I wonder if she would have been prompted to think about it if we were off in the car together this weekend?

The truth is, no matter how safe you think motorcycling is, there is always that nagging realisation in the back of your head to remind you that falling off is likely to hurt. A lot. Sometimes these doubts find their way into the front of your mind whilst riding, usually resulting in an immediate slackening of the right hand. Generally, however, when I’m riding I just enjoy myself.

I saw my grandad recently who is convinced that most motorcyclists are “tearaways” and that all vehicles should be limited to 70mph. There may be an element of truth in what he says, but it is certainly not true that most motorcyclist are “tearaways” and I don’t believe that riding over 70mph should define one as such. It’s all very well taking the 70mph is the limit of safety stance if you’re driving a Morris Minor, but on a modern sports bike, travelling at 70mph is well below the speed that the bike is designed to travel at safely. A bike can stop in far shorter distances than a car, and can safely travel at high speed too. Everything is relative though. Travelling at 120mph on a bike that can only do 125mph is not likely to be safe by virtue of the fact that you are travelling at the limits of the machine’s capability. Travelling at 120mph on a bike that can see north of 180mph, would be well within the limits of the bike’s capability.

The biggest problem at high speed is not usually the machine, it’s the reaction time of the rider. In fact, being branded as a “tearaway” has everything to do with rider skill and judgement, and nothing to do with an arbitrary speed limit. On a long straight dual carriageway, when no-one else is around, riding at higher speeds is not likely to result in imediate death.

The motorcycle is a design over 100 years old, and it works by virtue of its simple science. The wheels act as gyroscopes and provide the bike with complete stability. In normal riding, this perfect balance can only be broken by a loss of grip with the road. The bike does not need a rider to balance it. You see riders come off in Moto GP all the time, and the bike often keeps going straight on. Further stability is added by the gyroscopic action of the engine.

There is the possibility of mechanical failure resulting in rear wheel locking. A chain that breaks, or failed wheel bearings could cause some very scary moments. My GSX is having a full service at the moment, and my SV has just had one, and a new tyre, and it’s going for new chain and sprockets next week. I have always looked after my machinery, and if you don’t skimp on the essential maintenance, and do your safety checks before you ride every time, then you have nothing to fear. How many car drivers, perform a quick safety check before they set out? I always scan my tyres and check my brakes before each ride. The chain needs to be checked once per week, and the lights. I take this opportunity to crawl around the bike checking everything.

The real dangers to a motorcyclist’s life then are road surface and other road users. The speed travelled at only becomes an issue if it is far in excess of all other road users, or too fast for the road conditions. I certainly do not subscribe to the ridiculous government mantra: “speed kills”. Speed does not kill anybody – it’s coming to a sudden halt that does the damage.

I feel safe on the roads. I remain visible to other road users and I keep a protective “bubble” of space around me when I ride. When this bubble is invaded by others, I take action to restore it. I’ve done almost 4,000 miles of motorcycling this year and I haven’t had any really dangerous moments. There have been 3 occasions when I have had to take emergency action. The first was my own fault, I completely misjudged a bend and lost faith in the bike’s ability to get round corners. I managed to pull up safely and was mildly shaken, but the truth is that had I leaned it over more and given it some throttle, I would have flown around with no problems. The second was an emergency stop on a main road. The idiot in front of me almost missed his turnoff and stood on his brakes very suddenly. I skidded momentarily but kept it in control. The third occasion was a stupid woman with a dog on one of those extending leashes that should be banned. The dog ran out into the road on a housing estate to bark at me and my bike. I stopped dead in virtually no distance, proving the safety of motorcycle brakes, and resisted the urge to deliver a firm kick to the little terrier’s nose. The woman didn’t even apologise. Anyway, 3 moments when I needed to focus and deal with a situation. That’s about the same number I would expect over the same distance in a car.

I think the real problem here is that most of the people spouting off about the “dangers” of motorcycling are people who have never ridden a bike, and probably can’t drive a car that well either. It’s not until you ride for yourself on a quality machine that you realise how safe it actually is. Those that do lose their lives whilst motorcycling, are either really unlucky or have failed to exercise sound judgment when riding their machine.

When riding a motorcycle you are closer to the machine, and the elements, so you are far more conscious of your state of safety. Most car drivers are completely oblivious – cocooned in a metal shell, singing along to their favourite tunes or talking on their mobile. Who is more dangerous?

Find a penny, pick it up…

As I was strolling through Yeovil town centre today, on my way for a lunchtime sandwich, I was stopped in my tracks. The old lady in front of me had stooped to pick up a penny on the floor, quoting some olde rhyme as she did: “find a penny pick it up, all day long have good luck”.

Notwithstanding that a small piece of metal, pressed into a circular shape with an image of our sovereign on it, has scant discernable influence over the space time continuum, and is, I suspect, completely lacking in any ability to deliver on the luck bounty promised in the rhyme, I thought it was rather sweet. Then my cynical side kicked in and I started wondering where such a rhyme might have originated.

Perhaps it was from a time when finding a penny would open up whole worlds of spending opportunity, that would literally bring rays of proverbial sunshine into any down-at-heel street urchin’s day. Or maybe it’s just that voicing a sweet little rhyme conceals the obvious truth that you are in fact bending over in a busy high street to grasp at a single dirty penny on the floor, like some sort of pecuniarily challenged scab.

I think I’m far too cynical these days.

Fiat Coupe For Sale

The sad day has arrived, and I must sell my beloved Fiat Coupe 20v Turbo. Get in on the action at: www.fiatcoupe4sale.com.

I might cry.

Cyber Bullies – cowards and imbeciles

One of the problems with the Internet is anonymity. Perversely, this is also one of the great things about the Internet, but anonymity is not a universal wall of protection behind which bullies should hide. Over the years I have experienced cyber bullying in many forms, and none of them is pleasant.

I used to use email as a form of marketing, and was accused by some of sending “spam”. I beg to differ. Thoroughly researching a local business and then sending a tailored email of introduction is not the same as sending out blind spam advertising Viagra, penis enlargement or Angelina Jolie’s tits. Yet, the reactions I got from a few (presumably) well-respected local business owners were nothing short of disgraceful. Had I chosen to send them a letter, would they have written similarly venomous replies back to me? Hardly. And yet, sending a letter is more costly to the environment and opening and reading it takes significantly more time than opening and reading an email. I just don’t bother sending emails to people I don’t know any more.

Others like to write abusive comments on sites like YouTube, or in chat rooms or forums. Why? What is so fundamentally wrong with these people that makes them feel it is OK to abuse other members of the human race in such a way.

I’ll wager that none of the people I have received abusive messages from would have the guts to come and say it to my face. I’m 6ft1 and over 17 stone: people generally are not rude to me. But, offer up a virtual screen for them to hide behind, and it seems all sorts of people are ready to take a shot. Shame on you all.

Meeting Roary the Racing Car at Haynes Motor Museum

Over the past couple of weeks I have been noticing flyers advertising Haynes Motor Museum littering the public highways around Yeovil. In particular, the flyers announce the presence of Roary the Racing Car at Haynes Museum on the 17th August. For those of you that don’t have kids (or don’t secretly watch kids TV whilst skiving off work with [insert life-threatening ailment here]), Roary the Racing Car is an animated TV show for kids. It features the vocal talents of Peter Kay as “Big Chris”, and an assortment of car characters that race around the “Silver Hatch” race track.

So, when an opportunity presents itself to take your not-quite-three-year-old son to meet some of his fave telly heros, as a responsible and loving parent you surely have the obligation to grasp said opportunity. I’m not sure what I was expecting – the posters weren’t particularly helpful, and nor was the website. A small printed notice at the museum entrance informed us that Big Chris and Roary were not performing a show, but were making “appearances” throughout the day. The notice was suitably ambiguous so as not to deter any parting with cash, and we duly paid our entrance fee. Haynes, obviously keen to capitalise on the money making opportunities of the day, had lowered the child ticket age threshold to 1 – i.e. all children aged one or over had to pay. There’s nothing quite like profiteering from babies is there?

As it transpired, the day was completely lacking in anything approaching organisation, as frustrated parents filled the museum waiting in a queue so their precious darlings could spend 30 seconds shaking hands with some bloke (or blokette) dressed in a furry Big Chris costume, whilst “Roary” sat there and rolled his mechanical eyes. In fact we queued for 70 minutes (during which entire time the 30 second theme tune was playing in a loop through some very tinny speakers), getting hot, sweaty and irritable, so our son could get his 30 seconds, and we could get some photographic proof of the event so that we would have something to show for our time. We got lucky, as Big Chris could only manage 40 minutes between cups of tea, and clearly the promotions company putting on the (non)show would not stretch their budget to a second Big Chris to fill in the Health and Safety gaps. The people behind us were not so lucky, and the general atmosphere was degenerating quickly into that of a linch mob, so camera and photos grasped firmly in hand, we left in a hurry.

I’m sure Haynes can do better than this. I certainly won’t be planning to go visit Bob the Builder or whatever else they choose to put on.

The highlight of the trip for me was the Ferrari Enzo on display in the supercars room (along with an XJ220, a McLaren GTR and a Ferrari F40). I managed to take some reasonable pictures of the big red beauty in between the kids running past, touching the car, and even sitting on the bonnet! The parents of said darlings walking past too, blissfully unaware of me trying to take my photo, and the fact that their kids were perched in their jeans on the paintwork of an irreplaceable piece of automotive history worth 700 grand. “Oooh that’s a nice one isn’t it?”

What my blog is (and what it’s not)

It’s sad but I feel the need to clarify what this website is: a personal blog. I use it to provide technical guides and reviews that are pertinent to my line of work, and that I think will be helpful to others. It’s also an opportunity to vent my spleen (which I do regularly) as it is an excellent form of stress relief – try it sometime.

My views are my own. It’s always interesting to hear other viewpoints, and reactions to my posts, so I leave the comments field available for others to contribute. This is largely successful, and WordPress does a reasonable job of killing all the spam, but some comments go straight through, and some I have to moderate.

I was stunned this morning to find some guy had hijacked my well-ranked post about connecting iPhone to SBS2003 and posted a blatant advertisement for his website and services. This is not acceptable. Why would anyone think that it’s acceptable to piggy back on my search engine success and rob my bandwidth for commercial gain?

There are a few discreet adverts on my website, and I get paid for them. Companies that I think are exceptional get links, and I would never consider accepting money for them. People and companies I don’t know that post blatant adverts and links in my comments box are likely to receive the sharp end of my tongue.

Others feel strongly against my views on various issues and write rude and abusive comments. None of these will be published. It’s fine to disagree, because everyone is entitled to their opinion and free speech is one of the principal foundation stones of the Internet, but it is not fine to be rude and abusive to me on my website (you can write whatever you like on your own website).

I write what I think – some will agree, some won’t. I don’t force anybody to read anything.

My various technical articles are very successful, and I love to receive comments of thanks. It’s nice to know you helped someone out or saved them some time.

So, that’s what my blog is about, and providing you don’t post adverts or spam to it, we’ll all get along just fine.

1993 Suzuki GSX1100F – I’ve been impulse motorcycle shopping again

I’ve been really enjoying riding my SV650S around, it is a fantastic and engaging bike, but for a big chap like me, it doesn’t offer much in the way of long-journey comfort. I had been thinking about selling it and buying a bike more suited to touring, but I came upon a better solution whilst browsing eBay Motors earlier today. There staring me in the face was an auction for a mint 1993 GSX1100F in purple and silver. Taxed, MOTed, and only 5986 miles on the clock!! Surely too good to be true? If it all panned out, I could keep the SV and have a classic sports tourer on the side.

It turned out the bike was a part-ex to clear being offered by a dealer in Exeter, and a good look at the larger photos on their website revealed what was looking to be a genuine bargain of a motorcycle with a ticket price of £1395. I jumped in the car…

The bike was every bit as good as looked in the photos, with just a couple of very minor blemishes. Apart from those it looks showroom fresh, and the engine is sweet as a nut. One previous owner, a brand new rear tyre, and a fully working electric windscreen. Could it get any better? Yes, actually, because I got it for £1,250, and then Bennetts charged me a measly £85 to add it to my existing insurance policy.

So, to sum up: A 15 year old, mint sports tourer, in my favourite colours, with ridiculously low miles for £1,250. I still can’t believe it.

Some would say I’m mad moving up to a 1127cc bike after only 3 months (and 2,500 miles) riding experience since passing my test. I have to be honest: I did question my own sanity. This is a big bike and quite a step up from the SV. In fact, it packs 136BHP and a top speed pushing 160MPH. Despite this, the ride home was enjoyable, effortless and not in the least frightening. Suzuki basically took a GSX-R engine, re-bored it and re-tuned it to make more low-end and mid-range grunt. It has fairly tall gearing too, so it is perfectly manageable. I did open it up a little a couple of times, and I briefly met the snarling monster of death that threatens to snuff out your existence if you forget who’s boss, but this is a touring bike. I didn’t buy it to race along bendy B-roads – I’ll take the SV over the GSX anyday for some rapid twisties – I bought it for distance riding, and that, it will do perfectly. I’m also 30, well experienced on the road generally, and I have good self-control over my right hand. I think I’ll be able to ride this bike and keep breathing.

Despite being a good 90kg heavier than the SV, the GSX1100F is reasonably easy to manage due to its lower seat and low centre of gravity. It’s only at low speeds doing tight maneuvres or wheeling the bike around that you notice the weight. On the road it’s smooth like you’d expect a bike of this low mileage to be – it fairly floats along. Whereas my SV650S is a very involving ride, I felt a little more like a passenger on the GSX. The riding position is more upright, as you would expect from a tourer, and the windscreen when fully extended, really does keep the worst of the wind and rain off you, which is nice given the appalling conditions I rode home in. It doesn’t drop into the corners like a lighter bike will, but once you have it cranked over, it holds its line and gives real confidence.

The big inline four delivers smooth power even from low rev ranges. You can quite happily just roll along in 5th gear with minimal throttle input, or open it up for amazing roll-on pickup and some nice lazy overtakes. Stopping is not quite so breathtaking as accelerating, with the braking technology showing its age a little. It certainly doesn’t feel as sharp as my more modern SV, but that’s not to say the brakes are in any way poor – there’s plenty of stopping power there too.

Really, I think this just proves that despite what the industry tells you there really is no reason to not consider an older, low-mileage machine. Mine has clearly been well cared for and has lived a somewhat sheltered existence. The previous owner managed a ridiculous average of 32 miles per month during the 15 years or so that he owned it. I put double that on it today, and I shall have no qualms about adding on the miles. Fact is, that this bike will still be worth what I paid for it even with double the mileage and a couple more years under its wheels.

Tonight I sit smugly on my sofa with the sense of self-satisfaction that can only come from the safe knowledge that I have just found an absolute bargain!

Microsoft Midori – the end of Windows?

It would appear that Microsoft is losing faith in Windows’ ability to cope with changes in modern computing, and are now working on a new project called “Midori”. I’m glad they realise this. Windows is archaic behemoth of an operating system, built on an unstable foundation to start with. Someone once told me that the rise of the PC and Microsoft was largely due to companies not wanting their staff to be “playing games” on their computers. At the time, the marketplace choice was plentiful: machines like the Amiga and Atari ST offered windowing, multi-tasking, operating systems with colour displays. Instead, in their ignorance, the company executives chose the IBM PC, and with it Microsoft DOS – a product Bill Gates bought from elsewhere and re-branded to fulfill the IBM contract. Whether this is the real reason the PC took off or not, the fact remains that the IBM PC and Microsoft DOS marched hand in hand to market supremacy. Many other platforms were faster, and many had better operating systems, but it was Windows that prevailed. Therefore the software companies wrote for Windows, further tieing everyone to the OS.

In today’s computing world, people are increasingly mobile, and often have more than one computer. Take me as an example: I have a desktop computer at home, a laptop that I use primarily for work, an ultra-mobile laptop I use when I don’t want to carry my big laptop around, and an iPhone, which is essentially another computer. I also work on a number of different machines at work. Suddenly, having an OS that is tied to a piece of hardware seems a bit of a misfit, and this is precisely what Microsoft are researching with Midori.

I’m not convinced that this is a new concept or amazing innovation by Microsoft, although they will no doubt claim such when/if Midori ever comes to market. There are other companies who have tried variations on this theme, but I think the solution doesn’t need inventing, a similar solution already exists: Linux. The beauty of Linux is that it separates out the components of the OS, and it doesn’t really care where those components are. In simple terms, there are three levels to the Linux OS: level one is the Kernel – the heart of the operating system itself; level two is the windows server – the code required to present high resolution images to the display, and the core windowing behaviour, and; level 3 is the window manager or GUI. In a standard Ubuntu installation you have a kernel based on the Debian Linux kernel, X11 as the window server and Gnome as the GUI. You could just as easily run KDE as your GUI. Or you could have a Red Hat kernel and run KDE or Gnome on that. It’s all interchangeable.

Here’s where it gets really interesting. The GUI does not need to be output on the same physical computer as the OS. You can use a basic terminal and network connection to work with your OS. (This is not the same as using Windows remotely via VNC or Remote Desktop, as in those cases the GUI is on the same computer and images of it are shunted through the network connection.) This opens up other possibilities, namely: supercomputers. Supercomputers that have thousands of processors and huge volumes of RAM, can be worked upon by large numbers of people at the same time. With the progression of Internet bandwidth, we could rapidly see a scenario where we rent space on a supercomputer and then use this from any terminal we like. Likewise, the software we need could be rented also. Then, your personal hardware becomes largely irrelevant.

Some would argue that this already exists with Windows using Citrix etc., and to an extent it does, but you still need a computer with an OS on it in order to use it, which sort of defeats the object.

So, I welcome the Midori project and the fact that at least one part of Microsoft is actually thinking about what people will really need from computers as we move forward. The main issue for Microsoft to overcome is that 80% of its income comes from PCs that are shipped with Windows pre-installed. Currently they have a captive audience and a steady revenue stream that requires a comparitively low advertising budget. They are consistently losing customers to Linux and Mac as it is, although despite the increase, these numbers are still a drop in the ocean. Midori and other similar concepts are likely a long way off from the mainstream yet as this form of computing requires something of a paradigm shift across the whole industry. In the meantime, Microsoft have a real task ahead of them to make their next version of Windows a success. Another (comparitive) failure like Vista will give a real boost to the OS migration. Ideally, they will build elements of Midori into the new OS, to start a phased changeover.

It’s not just Microsoft that need to think ahead like this, it’d be nice if Apple did too. I don’t want to pay Apple for their MobileMe syncing service (formerly .Mac) – I believe I should be able to sync my desktop, settings and select files between my iMac and my MacBook Pro. It’s a real annoyance when you try to keep both machines set up identically.

I guess the only downside to all of this is that your entire computing experience will hinge upon the quality of your connection. But perhaps a change to centralised computing would force the telecoms companies to up their game too, and that can only be good for computing as a whole.

A trip to the 2008 Taunton Flower Show

On Saturday, I went with my family to the Taunton Flower Show, which may seem like a strange way to pass the time given that I don’t much like Taunton (I used to live there and moved away when some girl fighting with her boyfriend on our doorstep pulled a 12″ inch kitchen knife out of her handbag when I opened the door to complain. The place is a chav nest.), and I’m not much keen on looking at flowers either. That is to say, I’m not that keen at looking at arrangements of flowers – wild flowers in a natural habitat? Lovely. Pretentious arrangements of fertiliser fed flora? Not my bag.

The reason for the visit had more to do with my wife entering three of her photos in the art competition. She has recently become very keen on photography, and thanks to the wonders of eBay, our house has filled up with lights, umbrellas, enormous backdrops and other photographic curios. I think she has made good progress given the absence of formal training, and has a good eye for a shot, ably assisted by her rather fantastic Olympus D-SLR. She put huge amounts of work into the presentation, and spent quite a bit of cash and petrol getting the images printed and mounted. Given that she’s only just started, and given the quality of some of the competition, I wasn’t expecting any success but I know my dear wife was secretly harbouring ambitions of stardom.

To our delight, she did in fact get first prize in one of the categories, and I was pleased that I’d taken the decision to go – just to see the look on her face. Unfortunately, that was the only highlight of the day.

My wife had a free entry ticket, but I had to pay £8, despite turning up 2 hours before the end of the show – you’d have thought they might have reduced the entry fee. Still, I figured there would be suitable amounts of entertainment for my 8 shiny nuggets. I figured wrong. Apart from the competition tent and the flowers tent, the rest was trade stands. It was like paying to go shopping. And I didn’t even get chance to look around the flowers tent before they started flogging all the plants off.

There was the showground, and my (almost) 3 year old expressed a desire to watch the dogs, as presented by the “internationally famous” Essex Dog Display Team. I naively assumed that we would be entertained – it being a showground at a show, and them being called a “Dog Display Team”. What we actually got was a load of rescue dogs (pretty unamusing apart from a little Staff) running around with their trainers over a few obstables, whilst some guy droned into a microphone. He wouldn’t stop talking, and like your neighbourhood cat lady, appeared to have crossed the line between humanity and the animal kingdom. I’m not really a dog fan to start with (I hate the smell, the crap, the hair, the ball licking, the sphincter sniffing, and pretty much everything else they do.), so it probably wasn’t the best choice of entertainment, but I soldiered on for the benefit of my young son, to whom dogs running in a field is a singularly brilliant spectacle. Enjoy it son, says I, for you won’t ever be having one of those flea and germ ridden animals – not whilst you live under my roof anyway. We stayed until they started jumping dogs through hoops of fire, which is not the kind of thing I ever want my kids attempting to emulate with Fido next door.

After this, it was time for my wife to collect her prize. £4. Clearly Scrooge himself was in control of the prize fund. Looking at the vast sums of cash they would have collected at the gate over two days, and the income from all the trade stands, I think £4 was a bit mean. It probably cost us £40 to get the prints, mounts, my ticket and the petrol for the travelling.

Whilst she was collecting the cash and picking up her prints, a pipe and drums band entered the showground. This provided an interesting diversion for a few minutes, primarily because one of the drummers was clearly drunk. Obviously, I had to cover my ears. The bag pipes are an instrument not of music, but of torture.

We made it to the miniature steam railway by Vivary Park just as they were shutting, which pretty much capped off a forgettable afternoon at the Taunton Garden Trade, sorry, Flower Show.

Apple iPhone 3G with Microsoft Small Business Server SBS 2003

If like me you have encountered problems setting your iPhone 3G up to sync with Microsoft Exchange on SBS 2003, read on.

Judging by the posts in forums all over the Internet, many people are having problems connecting their iPhone to SBS 2003 Exchange. You may be getting a certificate error come up (due to having a self-signed certificate on your SBS 2003 server), but you accept this and the account appears to verify. However, your calendar and inbox remain defiantly empty. I managed to solve this, so check out the following steps and see if it can fix it for you.It’s important to bear in mind that Exchange is something of a behemoth, and different configurations abound. Our server is running Small Business Server 2003 with a single network card and is standard configuration from the SBS setup wizards. If you have a similar environment, your chances of success are high.

Caveat: whilst this all worked smoothly for me, I cannot guarantee this will be the case for everyone – Microsoft products can be tempremental at the best of times! So, if anything goes drastically wrong, it’s not my fault – you use these notes at your own risk.

I don’t know for sure whether the iPhone will work smoothly with the SBS 2003 self-signed SSL certificate. It may work with it, and it will probably work if you switch SSL off, but I took the decision to buy an authenticated certificate as they’re not much money. I can arrange an Equifax certificate for anyone for £50 – get in touch if you want me to do this. Or you can do it yourself. Just avoid intermediate certificate providers like GoDaddy, as these require extra configuration on the iPhone. If you are going to buy a certificate, here’s the process:

  • On your SBS box, go to Start > Administrative Tools > Internet Information Services (IIS) Manager
  • Expand the server tree on the left, and then the Web Sites tree
  • Right click on Default Web Site and click Properties
  • Click on the Directory Security tab and then click Server Certificate to start the wizard
  • If you don’t have a certificate you can create one (unlikely) – if you do have one, you will have to remove it. This will kill secure connections until you replace it.
  • After removing the self-signed cert, run the wizard again and create a new request – don’t choose the option to send it directly to a certificate authority.
  • The wizard will create a CSR and save it in a text file. Open this text file and copy the certificate then paste it onto your chosen certificate provider’s order form. Copy the whole certificate request, but only the certificate request (extra spaces will kill it) – it should start and finish with five hyphens —–
  • Order your certificate and use the same wizard to paste in the certificate sent to you by the provider – job done

The certificate alone is not enough to fix the problem. The real problem is that SBS 2003 ships with Exchange 2003 SP1, whereas iPhone requires at least Exchange 2003 SP2. So, we need to install Service Pack 2 for Exchange, but before we do this, we need to backup our information store – just to be on the safe side. Choose Start > Run and type ‘ntbackup’ (without the apostophes) then press enter. Follow the wizard.

When you are done with your backup, we need to patch Exchange. You cannot do this with Windows Update as Microsoft have not released an official Exchange 2003 SP2 for SBS 2003. However, you can download the service pack separately and apply it – it works with no problems.

Download SP2 here: http://www.microsoft.com/downloads/details.aspx?familyid=535BEF85-3096-45F8-AA43-60F1F58B3C40&displaylang=en (link opens in a new window)

Extract the service pack to the desktop or wherever suits, and find the upgrade.exe – double click it. When the upgrade finishes, reboot the server just to be on the safe side.

Now you should be able to add the Exchange account to your iPhone. Give it a few seconds and your inbox will start filling up.

If it doesn’t, and you’re connected with WiFi to the same LAN that the server is on, it could be that your router doesn’t support loopback. Remember that you put in an external DNS name for your server address, and some routers can handle external DNS names that loop back to the same IP address. If this is the case, switch off WiFi on your iPhone (it’s in the settings) and it will connect via EDGE or 3G instead.

This might seem like a lengthy solution, but the key is really the SP2 thing. The vast majority of SBS 2003 servers out there will be Exchange 2003 SP1, which just won’t work.

Much thanks and kudos must go out to my lifelong chum and Microsoft guru Mike Southby, as he gave freely of his time to help me sort this out.

Let me know if this helps anybody else.