All quiet on the eBay front…
This is a follow up to a previous article: eBay: Liars and Thieves.
Since I responded to eBay’s last email and quite clearly proved that I had caught eBay telling porkies, I have been rewarded with a telling silence. You might think this would be an ideal opportunity for eBay to recognise that they have been acting illegally, and credit the £5 they added to my account without just cause. Not a chance! Instead they just bombard me with ‘Your account is on hold’ messages.
As my good colleague Tim Roberts would say, they are in fact “a waste of skin”.
eBay is a terrible piece of software that has run out of control so much so that the eBay management can’t seem to reign it in and resolve the mammoth issues that surround it’s everyday use and it’s complete lack of protection for the consumer. Instead, they have just increased their fees, so they can cream a bucket load more cash before the whole thing goes mammaries skyward.
One of these days, someone (maybe even me) is going to write a real auction site. You may think taking on eBay is an impossibility, but I really don’t think that is the case. Never underestimate the power of viral marketing, expecially when combined with negative press for the competition. The media would jump on such a story for sure.
Recently, a group of eBay Power Sellers actually got together and demonstrated outside eBay’s UK offices. These were the top sellers - people earning real money for eBay - protesting at the sudden rise in fees coupled with eBay’s outrageous new policy of giving their products less exposure. Sounds like typical eBay to me: charge more for less.
eBay’s press guy actually said, ‘we don’t care’. That should be eBay’s company slogan.
No doubt there are loads of people thinking ‘what is this prat on about - eBay is the best thing since sliced bread’. Everyone says that. Until eBay craps on them, or they get defrauded and eBay ‘don’t care’, or some mindless twit gives you some negative feedback you didn’t deserve and ruins your perfect record.
eBay is a pile of festering excrement populated by fraudsters and charlatans selling poor quality goods at fractionally less than high street prices to people who would never normally buy anything of the sort.
My wife had an account and broke a rule of ebay so was licked off. Fair enough. I opened an account and in weeks was kicked off and told I was my wife. I sent them my passport and other proof and pointed out we share credit cards etc so this accounted for the similarities. They then told me they often ban EVERYONE in a household!!!
Can you believe that? I am not allowed to use ebay coz my wife (who has by the way left me now) is ban…. Thank God she is not a bank robber or I could be in the slammer for her crimes!
Really is time we started to bring this Golliath down. See EBID.. No charges and no connection to ebay…
Kev.
e bay cut me off and keep asking for my passport bank details and a utlities bill , thedy seem to not be able to grasp that if they had these documents in their hands they could steal my life !!! they will not give me a good reason ,or any really for suspending my account , they just keep asking for these documents , which as a sane person i am not going to send them
i asked them to compensate me for the lost money i would have made AND for an item i bid on , this has been greated by slience !
i had until then been plagued by fake bidders and one swede who clearly couldnt read ” no paypal”
some one needs to get a decent site set up for trading , if i could i most certainly WOULD
hi
i too am fuming over ebay’s conduct. Your article mentioned their uk offices. Any idea where they are as it seems to be top secret information? any help appreciated?
Steve,
eBay don’t publish their office address because they don’t want anyone to contact them. They don’t want to meet their customers or be in any way accountable for any of their actions. They are quite happy to take your money but they won’t be interested in providing anything approaching customer service in return. eBay, like all these other big overnight internet successes, treat their customers with utter contempt.
I have driven past the eBay office and I’m sure it’s off the M3 somewhere, but I can’t be sure.
The head office telephone number is (I believe) 0208 605 3000 - maybe they’ll tell you.
Cheers,
David